Privacy Policy

1. Who we are and what this policy covers

CybXSecurity LLC (“we,” “us,” or “our”) explains in this Privacy Policy how we collect, use, disclose, and protect personal information when you visit https://cybxsecurity.com, use our customer login, contact us, or interact with us in connection with our business.

CybXSecurity is the brand of CybXSecurity LLC, located at 275 Center St, McKeesport, PA 15132, United States.

When we process information on behalf of a business customer in providing cybersecurity services, our use of that information is governed by our agreement with that customer and applicable law. The customer determines the purposes of that processing. Requests relating to that information should be directed to the customer; we assist as required by our agreement and applicable law.

2. Personal information we collect

The information we collect depends on how you interact with us.

Contact form and communications: Your name, email address, selected subject, message, and any other information you choose to provide when contacting us.

Customer login: Account identifiers, contact details, authentication information, and records of account access and activity needed to operate and protect the customer portal.

Business relationship information: Details of services requested, correspondence, and related transaction or billing records, where applicable.

Information collected automatically: IP address, browser and device information, pages visited, referring pages, dates and times of visits, and website activity recorded by our hosting, security, or analytics tools, where used.

Please do not submit passwords, payment card details, or sensitive personal information through general website inquiry forms. Use a secure channel agreed with us when sharing information needed for a service.

3. How we use personal information

We use personal information, as relevant to our interactions with you, to respond to inquiries; discuss, provide, and support our services; manage business relationships and billing; operate, maintain, and secure our website and systems; detect and investigate misuse or security incidents; comply with legal obligations; and establish, exercise, or defend legal claims.

We use website analytics to understand visitor activity and improve website content and performance. We use customer account information to authenticate users, provide access to customer resources, support accounts, and investigate unauthorized access.

4. How we disclose personal information

We may disclose personal information to service providers that help us operate our business, such as website hosting, analytics, customer portal and authentication, IT support, communications, and business administration providers, to the extent needed for their work.

We may also disclose information to professional advisers; when required by law or valid legal process; where necessary to protect rights, safety, or security; in connection with a merger, acquisition, financing, or sale of business assets, subject to applicable safeguards; or at your direction.

5. Cookies and similar technologies

Our website uses analytics. Cookies and similar technologies may be used to measure website activity, maintain customer login sessions, store preferences, and protect the website and customer portal.

You can manage cookies through your browser settings. Blocking certain cookies may affect website functionality.

6. How long we keep information

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing requested services, maintaining business records, resolving disputes, and meeting legal obligations. Retention depends on the type of information, the nature of our relationship, applicable legal requirements, and legitimate security needs. We then delete or de-identify it, subject to applicable law.

7. How we protect information

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or loss. No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your privacy choices and rights

You may email info@cybxsecurity.com or write to the mailing address below to ask about our use of your personal information or to request access, correction, or deletion. Depending on where you live and applicable law, you may also have rights to obtain a copy of your information, restrict or object to processing, withdraw consent, or opt out of certain uses or disclosures. Where provided by law, you may appeal a decision on your request or complain to a relevant privacy regulator.

We may need to verify your identity before responding. We will respond within the time required by applicable law. Some information may be retained where legally permitted or required. We will not discriminate against you for exercising rights protected by applicable law.

9. Children’s privacy

Our website and services are intended for businesses and adult business representatives. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website. If you believe a child has provided us with personal information, contact us so we can investigate and take appropriate action. Assess any different age requirements that apply to your audience or locations.

10. Other websites

Our website may link to websites or services operated by others. Their privacy practices are governed by their own policies. Please review those policies before providing personal information to them.

11. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated version on this page and revise the effective date. Where required by law, we will provide additional notice or obtain consent before making certain changes.

12. Contact us

For privacy questions or requests, contact:
CybXSecurity LLC
Email: support@cybxsecurity.com
Mailing address: 275 Center St, McKeesport, PA 15132, United States
Website: https://cybxsecurity.com

Official guidance consulted

FTC, Consumer Privacy: https://www.ftc.gov/business-guidance/privacy-security/consumer-privacy
FTC, Protecting Personal Information: https://www.ftc.gov/business-guidance/resources/protecting-personal-information-guide-business
California Privacy Protection Agency, General Notices: https://cppa.ca.gov/pdf/general_notices.pdf
California Attorney General, CCPA: https://oag.ca.gov/privacy/ccpa
These sources explain why disclosures must reflect actual practices and why additional notices and controls can be required. They do not establish which laws apply to CybXSecurity.